Returns and Exchanges

Need to exchange or return your OS1st product? No problem! We are here to help.

• If you purchased from an independent retailer - Please contact the place of purchase for assistance processing your request. If you need help, feel free to reach out to us.
• If you purchased from OS1st.com - As long as you purchased the product in the last 30 days, you are entitled to either exchange your product or receive our full money-back guarantee.  

To return or exchange your product, please fill out the form below and mail your product to:

ING Source Inc
Attn: Returns/Refunds 
1340 14th Ave Ct SW
Hickory, NC 28602

If you have questions or concerns about your OS1st product after 30 days, please feel free to email os1st@ingsource.com or call us at (877) 647-0386.